Terms and conditions
Last updated: July 15, 2026
These terms and conditions apply to all purchases made through the website of Whitfield Clothing, reachable via quinn@whitfieldclothing.com.
1. Applicability
By placing an order, you agree to these terms and conditions, as well as our return policy, shipping policy, payment policy, privacy policy, and cookie policy.
2. Product information
We do our best to describe products accurately and keep information up to date. Colors may appear slightly different depending on your screen. Typographical errors, pricing mistakes, or inaccuracies may occasionally occur and do not give rise to any rights.
3. Ordering and payment
Orders are only processed after full payment has been received. All prices are listed in US Dollars (USD). Available payment methods may vary and are displayed at checkout.
4. Processing and delivery
Processing time (dispatch): 1 to 3 business days.
Shipping time after processing: 5 to 12 business days, depending on location.
Orders are shipped from our supplier warehouse in Asia, allowing us to reduce packaging waste and minimize our environmental footprint by shipping items directly from the source rather than through multiple distribution centers.
Any applicable customs duties, import taxes, or fees are the sole responsibility of the customer, regardless of the reason they may apply. It is the customer's responsibility to be aware of and comply with any customs regulations, import restrictions, or declaration requirements in their country. Whitfield Clothing is not responsible for any such charges, delays, or complications that may arise as a result, and these do not qualify for a refund or order cancellation.Â
Prices shown at checkout include the product price and any shipping charges shown at the time of purchase. Depending on the delivery destination and local regulations, orders may be subject to taxes, duties, import fees, or carrier handling fees.
Stated timeframes are estimates. Delays due to high demand, public holidays, or customs procedures do not give rise to cancellation or a refund.
5. Returns and cancellations
Please refer to our separate return policy for all conditions. Cancelling an order after it has been placed is not possible, and a refund or chargeback cannot be opened before the item has been received.
6. Liability
We are not responsible for loss or damage during shipping if tracking confirms the package was delivered to the address provided. Our liability is in all cases limited to the purchase amount of the item in question. Always double-check your address details before placing an order.
7. Intellectual property
All content on the website, including texts, photos, logos, and design, is the property of Whitfield Clothing and may not be used without prior written permission.
8. Complaints
Complaints can be submitted in writing via quinn@whitfieldclothing.com. We aim to respond within 5 business days. When submitting a complaint about size or quality, always include clear photos and a description of the issue.
9. Applicable law
These terms and conditions are governed by the laws of the Netherlands. Any disputes will be submitted to the competent court in the Netherlands, unless mandatory law provides otherwise. Nothing in these terms deprives a consumer of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence. Registered with the Dutch Chamber of Commerce (KvK) under number 76729249.